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General Description of Claims Field Adjuster at Homesite Insurance in Atlanta : Investigate, negotiate, evaluate and settle first and third party property claims within given authority while providing fair, timely, reliable and professional claims service to our policyholders.
Claims Field Adjuster Duties and Responsibilities:
- Claims Field Adjuster Investigate claims
- Physically inspecting the property, loss, and/or damages
- Interview insureds, claimants and witnesses
- Ask appropriate questions and probe to gather required information
- Request and obtain necessary information from third parties
- Create damage/loss report
- Complete estimate (Xactimate)
- Negotiate with contractors, other adjusters or customer representatives
- Maintain an accurate follow up system
- Ability to recognize potential fraud and recovery
- Claims Field Adjuster Customer Service
- Educate the customer on the claim handling process
- Provide clear and accurate expectations and next steps
- Create and send professional quality correspondence specific to the claim issues
- Provide status updates to the customer and
- Accurately respond to customer questions and concerns
- Claims Field Adjuster to Assist In-House (Desk) Adjusters
- Determine coverages and liability
- Obtain settlement demands and make offers to claimants
- Appropriate handling of salvage
- Facilitate subrogation when appropriate
- Provide regular status updates and respond timely to requests
- Claims Field Adjuster to Maintain Homesite’s reputation and integrity by complying with federal and state regulations, company service standards, core values, and established processes and guidelines
- Maintain professional and technical knowledge through continuing education
- Participate in special projects or perform other duties in other areas as requested
- Ability to be deployed throughout the United States for Catastrophic Loss (CAT) duty 5 – 10% of the year
- Claims Field Adjuster must be flexible and open to working more than 40 hours a week. Many of the appointments with clients occur on the weekends or after normal business hours.
Claims Field Adjuster Work Environment:
- Fast paced, field environment with frequent face-to-face
- Typically inspect 3 — 5 losses per day requiring car travel between locations
- Able to lift a minimum of 50 lbs and
- Able to traverse ladders, roofs and damaged property
- Must live in or willing to relocate to Atlanta, GA
Claims Field Adjuster Requirements
Required Skills and Experiences of Claims Field Adjuster:
- 2-3 years of previous field property claims experience
- Valid driver license (driving record will be verified)
- Reliable vehicle capable of carrying necessary equipment
- Appropriate insurance for vehicle
- Xactimate or other claim estimating platforms
- Strong computer skills, including Microsoft Office
- Strong customer service skills
- Able to demonstrate empathy and compassion for our customers
- Excellent business writing skills
- Ability to articulate decisions, technical knowledge and policies to customers and other parties
- Independent decision making, negotiating and problem solving skills
- Ability to multi-task
- Excellent time management and organization skills
- Must be able to obtain required state licenses
Work remotely with minimal supervision Preferred Claims Field Adjuster Skills and Experiences:
- Insurance designation (CPCU, AIC, ARM)
Claims Field Adjuster Education Requirements:
- College degree or equivalent
Type Claims Field Adjuster Job : Full-time
Claims Field Adjuster Salary : -
To apply Claims Field Adjuster job http://tinyurl.com/3veky5s